Frequently Asked Questions

Get answers to common questions about Traveling Fee – 30 Mins.

This fee covers thirty minutes of the therapist's travel time to your location, including fuel and transit. It ensures we can provide on-site service with all necessary supplies while keeping session pricing transparent and consistent for mobile bookings.

Refund policies vary by booking time. If you cancel within our stated window, the travel fee may be refunded or credited. Please review our cancellation policy or contact us directly so we can confirm exceptions and help you reschedule without unnecessary charges.

The fee represents a flat charge for thirty minutes of travel time. For longer distances or multiple therapists, additional travel fees may apply; you'll be informed at booking so pricing stays fair and predictable.

No. The traveling fee covers the therapist's commute only and does not reduce your scheduled treatment time. Your booked session length remains the same so you receive the full massage experience agreed upon at booking.

We evaluate waivers case-by-case for very close or recurring bookings. Please ask when scheduling. If eligible, we may adjust or remove the fee as a courtesy while ensuring our therapists' travel time remains respected.

Payment is collected with your service at booking or upon arrival, depending on your selected option. We accept card payments, mobile payment apps, or cash. Details are confirmed during booking to ensure seamless arrival and service delivery.